Reasons Why Your Business Needs IT Support

Many people think that IT support is only for big companies. That is not true. There are several benefits to having an on-site IT support for your business regardless of what industry you are in and how big your company is. It can keep your business competitive, help you save money over time, and allow you to streamline your company goals.

Why Every Company Needs IT Support?

Increase ROI and Cut Costs

Hiring an IT support is a wise investment. It helps bring higher ROI and cut back on company costs. With managed IT services, you no longer have to worry about regular expensive repairs and shady software investments. You will never come across fees and unforeseen costs and you are going to pay a flat rate that’s suits your budget. Investing in IT support means going for financial security in an area that’s becoming an expensive component of businesses these days. Although IT spending usually relates to the size of the company, working with an IT company will help maximize your ROI for all the tech costs.

Improve Overall Security

No matter what kind of business you operate, your data is essential. It is crucial to support your company data with a reliable backups system and top rated cybersecurity.

A technology support team will make sure that these are met. With IT services, you will be able to keep sensitive employee, customer, and company data safe against cyberattacks. In case any data will be lost for some reason, your IT support team have set in place a recover system that will retrieve any lost file and make sure that your company’s technological integrity is maintained.

Give Clients The Service They Need

Your customers should receive top quality service. Nothing will compromise a client relationship more than technology that does not meet the standards. With an IT support team, you will make sure that your customers are getting the service that they need and expect seamless wirelessinternet connection, hassle free software use, and more. Having IT assistance also lets you streamline any client communication.

Advance Company Goals Using New Technologies

Your business may already be updated when it comes to tech that’s suited for your company. But, an IT support team can offer much newer, more advanced technologies to the fore that could maximize the potential of your company. You will be spending less of your valuable personal time studying new technologies to apply into your company and much more time working with the ones that’s already been selected for you by an expert, outsourced team.

Use these tech to advance your company goals and find other areas for growth and expansion. Furthermore, you will be able to maintain a competitive area in the market by depending on the technology that’s taking the most successful businesses to the next level.

 

More Time Managing and Less Time Worrying

Nobody wants to deal with the hassle of dealing with computerproblems. You can avoid all that by investing in a reliable IT support. Let the experts handle any IT problems that come up so you could concentrate on important internal work like employee management and strategy building.

Call SpartanTec, Inc. if you are looking for a company that provides top notch IT support services.

SpartanTec, Inc.
Greenville, SC 29601
(864) 326-5914
https://spartantec-greenville.business.site/

Cities Served
Greenville, Spartansburg, Mauldin, East Park, Overbrook, West Greenville, Greer

The Basics Of IT Support

Information Technology or IT involves everything that has something to do with computer based information technology. IT support is sometimes referred to as technical support. It is also a service offered by an IT company to businesses or individuals that need it.

Generally speaking, IT support solves specific issues a company or a person may be encountering, instead of providing any training, courses, or qualifications. However, you could study this at college in case you are really interested.

There are a lot of ways for you to find IT support and to be more specific, various kinds of support. Listed below are more information to give you a better understanding of IT support, who it is for and how to get it.

It Support: Who Is It For?

Generally, when someone purchases a laptop or a computer, a guarantee is provided which provides the individual free IT support Greenville for a specific duration. But, even when there’s no guarantee is given, there are different firms that provide personal IT support for all those who requires it for a specific fee.

Firms also require IT support to make sure that their systems will continue to work efficiently and without any glitches. Firms that depend heavily on IT tend to have a certain IT support team that work constantly, ready with backup plans just in case something wrong happens.

How To Get IT Support?

There are three types of IT support – Managed IT services, Block Hours, as well as Time and Material.

Time and material is just like what its name suggests. Clients will pay for the materials needed and prearranged date for the duration it requires the technician to deal with it. This is exactly how the majority of IT support firms operate.

Block Hours are for businesses that are willing to pay discounted fees for a number of hours, which they could utilize at their discretion, over a specific duration like for a month or year.

Managed IT services are used by companies that negotiate a price for certain requirements like round the clock IT support for their clients or perhaps a visit from an IT expert in case a problem can’t be fixed remotely.

Conclusion:

The information provided above offers you a brief look into what IT support is. With so much professional assistance on offer, you will find it easy to find an IT professional who can fix your problem. This means you will no longer be stuck, having no clue what you need to do.

Call SpartanTec, Inc. if you need the help of professionals for IT support. 

SpartanTec, Inc.
Greenville, SC 29601
(864) 326-5914
https://spartantec-greenville.business.site/

Cities Served
Greenville, Spartansburg, Mauldin, East Park, Overbrook, West Greenville, Greer

A Guide To Managed IT Services

In order to boost your operations while cutting back on your expenses, several organizations these days would rather outsource the daily management and implementation of their technological resources. IT can drain your time and money. As we all know, time is an extremely precious commodity especially in today’s business environment, which is extremely competitive these days. It’s not surprising for most executives who handles IT in their respective companies to look for a qualified IT services partner to deal with their IT management needs.

Whether your business needs a complete managed IT support package or only a few services, SpartanTec, Inc. offers a range of options to take IT off your hands.

Managed ITServices include:

•       24/7 remote management
•       24/7 live help desk
•       Reporting
•       Asset management
•       Incident and alert prioritization
•       Cloud services
•       Hosting services
•       Nightly notification, management, backup monitoring
•       CTO services

Most people think about offshoring whenever outsourcing is mentioned. With SpartanTec,Inc. in Greenville, you can rest easy knowing that the support you’ll get comes locally. Using our systems of prioritizations, alerts, and various help desk options, you’ll feel like your IT is being managed in-house even though it’s actually being outsourced.

Our House or Your House

We maintain, manage, and support your whole IT infrastructure, whether the equipment is within your office or hosted by SpartanTec, Inc. Our team could also provide a hybrid approach, which means a few of your servers or equipment in our data centers while managing some of the equipment in your location.

One Service For All

We know that every business is unique. It has its own set of resources and needs. Our team will help you regardless of how many IT services you require. This may include database, backup and disaster recovery, collaboration and communication, network infrastructure, servers, compliance and security, storage, and servers.

Schedule a systems assessment for free with SpartanTec, Inc. in Greenville and our team will provide you the most suitable path to take to make your IT life more dependable, simpler, and secure.

SpartanTec, Inc.
Greenville, SC 29601
(864) 326-5914
https://spartantec-greenville.business.site/

Cities Served
Greenville, Spartansburg, Mauldin, East Park, Overbrook, West Greenville, Greer

Ransomware Can Make Installing Illegal Software More Risky

Several established companies do not deal in unlicensed copies of commercial software, however, there have been some reported cases. There is also a huge probability that a person who is on a tight budget who is willing to do more work from the comfort of their home to install a cracked free copy of a specific program. The problem is, all those who choose to go that route are more at risk than before.

Hackers have started to embed different kinds of ransomware and malware into cracked free copies of a variety of programs. There are security researches from the web who have reported ransomware, like the strain called STOP, is becoming more prevalent in software cracks. These include programs like Photoshop, Windows activation kids, and even anti-virus programs. Just like other kinds of ransomware, by the time you notice signs that your computer has become infected, it is already too late. Through the installation of what you may have thought of as a free version, you will end up having your files locked and encrypted. You will then get a ransom page asking you to pay a large amount of cash if you want to get your files back.

If you are looking for a silver lining in all of these, it’s the fact that the STOP ransomware is not as good as other known malware. There is a chance that you can decrypt your files by yourself and without the help of an IT support but it will surely take some time and a lot of effort. But, it has been accomplished in some cases.

Regardless, STOP is becoming more widespread through crackedsoftware. To make sure that you don’t have to face this kind of problem, it is better if you totally avoid using cracks. Yes, there are instances when you feel that there are certain companies that are overcharging for their product. The problem is that if you opt to use an illegal copy instead of the legitimate one, you are putting all of your personal and company data at risk.

Keep your computers safe and secure with the help of IT professionals from SpartanTec, Inc.

SpartanTec, Inc.
Greenville, SC 29601
(864) 326-5914
https://spartantec-greenville.business.site/

Cities Served
Greenville, Spartansburg, Mauldin, East Park, Overbrook, West Greenville, Greer

Twitter May Have Been Hit By Another Data Breach

2018 has not been a very good year for social media sites. Several mainstream platforms suffered several significant data breaches last year. Twitter, for one, has gone through several breaches including the major one that happened last May, which forced the company to ask over three million users to have their password changed. The data breach exposed the passwords of all Twitter users in plain text due to a glitch in the system.

Another glitch took place in September but this time, the direct messages of the users were exposed to third party app developers. But that was not the end of it. The company was hit by another problem. One of the support forums, where Twitter users reported problems in the platform was breached. The breach gave hackers limited access to the information of all user members.

In an official statement released by the company, Twitter said:

"...During our investigation, we noticed some unusual activity involving the affected customer support form API.  Specifically, we observed a large number of inquiries coming from individual IP addresses located in China and Saudi Arabia.  While we cannot confirm intent or attribution for certain, it is possible that some of these IP addresses may have ties to state-sponsored actors."

This is the most disturbing part. Digital terrorism that is sponsored by the state is a huge and growing concern, especially with the recent news that Russia had tried to meddle with the US elections.

In this case, Twitter tried their best to assure users that the exposed data was restricted only to the country code that is linked to each user, their account status, as well as partial phone numbers.

This problem has been resolved, and the company has called the small number of affected users directly, making sure that they do not need to do anything. However, it underscores the point that the social platforms that we use, on a daily basis for some, are always under threat. Even if you do everything you can to protect your data, that might not just be enough.

Call SpartanTec, Inc. if you want to know how you can protect your data from online threats. 

SpartanTec, Inc.
Greenville, SC 29601
(864) 326-5914
https://spartantec-greenville.business.site/

Cities Served
Greenville, Spartansburg, Mauldin, East Park, Overbrook, West Greenville, Greer